Cancellation Fees

When setting up an event, staff can create one or more fees to be charged in the case of a cancellation. Once set up, cancellation fees are charged automatically in Community Hub and Self Service, and can be applied in Staff View as well. With cancellation fees, staff can focus on planning a great event and not on fee collection.

There are two different types of cancellation fees that can be created depending on whether your association is using Community Hub or Self Service and both types work in Staff View.

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