For associations using Community Hub, staff can add fees to an event which are charged when a registration is canceled in Community Hub and Staff View. Fees can be applied as a flat rate, or as a percentage of the total registration cost. Cancellation fees can also have a set date range where they are applicable.Some examples of cancellation fees staff could create are:
- Charge a $200 fee for a registration cancellation
- Charge a 25% fee for a registration cancellation
- Charge a 25% fee for a registration cancellation within 60 days of the event and a 50% fee for cancelation within 30 days of the event.
Fees are created as the Cancellation Fee Product Record Type and are associated to an Event in Nimble AMS.