The URL used to browse to the Donate Now page determines the donation product, and thus, the donation fund to which constituents can give.
Log in Message
If constituents are not logged into Community Hub, a message is shown at the top of the page prompting them to log in or create an account so they can be credited with their gift. If constituents choose not to use and account, they can proceed without logging in.
Choosing a Donation Amount
Constituents can click a suggested donation amount or can click Other Amount to enter a custom amount.
Entering Donation Information
Constituents can provide information around their donation, such as, whether the gift should be reported as anonymous. Staff can add additional donation information fields to suit the needs of your association.
Entering Email Information
If constituents are not logged in, they must enter an email to which an order summary will be sent. If constituents are logged in, their email is filled in automatically from
Person Email on their account.
Constituents can enter additional emails—separated by commas—to receive an order summary. Staff can also add additional fields to this card to collect any other necessary information
Entering Payment Information
Not Logged In
If constituents are not logged in, they must enter the billing address and payment information for the donation. The Payment Type card is not displayed, and constituents cannot use Bill Me or a stored payment method to pay.
Logged in with Single Payment Method
Billing Addresson their account and they can use the Payment card to enter credit card information to submit their order.
Logged in with Multiple Payment Methods
Stored Payment Method
Pay Now - Saved Paymenton the the Payment Type card, which lets them check out using one of their stored payment methods.
If constituents have no stored payment methods, the My Payment Methods card displays a message with a link to the My Payment Methods page where they can add one.
If constituents have one or more stored payment methods, the My Payment Methods card displays a message with a link to add, edit, or remove stored payment methods, and also lists all stored payment methods alphabetically by the name of the stored payment method. The default stored payment method is preselected, and constituents can select from their other stored payment methods as well.
Expired credit cards do not display in this list.
When constituents select a stored bank account, the eCheck Payment Authorization card displays with the details of the payment they are about to make using their stored eCheck bank account to confirm their authorization.
Pay Now - Credit Cardon the the Payment Type card and, If the
Billing Addressis present on their account, the fields are automatically populated with their billing address. They can use the Payment card to enter their credit card information.
To use the billing address when verifying credit cards, you will need to activate the Address Verification Service in Authorize.Net. Learn more (external).
When constituents click to submit the donation:
- If the Address Verification Service in Authorize.Net is enabled, an error message displays if constituents did not enter their billing address or if the entered address is invalid. Learn more (external).
- If the they are logged in, they are taken the Order Summary page.
- If the constituent did not log in, they are taken to the Donate Now Thanks Page. Additionally, the donation record created in the order is related to the Online Guest Checkout account.
- If constituents used an appeal checkout URL to browse to the page, and the appeal
Active, the donation record is related to that appeal record so you can track giving in your analytics.
Submitted donations are made to, and payments processed by, the entity set on the donation product and do not support Entity Crossovers at this time. Learn more about Entity Crossovers.
|Dynamic Page URL||/nc_InteriorDynamicPage|
Cards on the Page
|DonationAmount||Donation Amount Card Type|
|AboutYourDonation||About Your Donation Card Type|
|OrderInformation||Order Information Card Type|
|OrderPaymentOptionSelection||Order Payment Option Selection Card Type|
|OrderPaymentMethodSelection||Order Payment Method Selection Card Type|
|ECheckDisclaimer||eCheck Disclaimer Card Type|
|OrderPayment||Order Payment Card Type|
|SubmitDonation||Button Row Card Type|