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Enable And Disable Authorized Email Domains

Administrators can configure Staff View and Community Hub to set an authorized email domain(s) for a company Account, which is enforced when affiliating an individual to that company in Community Hub or by adding an individual to that company in Staff View.

Enable in Staff View

  1. If you are using the Lightning Experience then from Setup, click on Object Manager > Accounts > Page LayoutsIn Classic, click Configure > Accounts > Page Layouts.
  2. Next to 'Account Layout', click on Edit.
  3. In the 'Communication Detail' section, add Valid Email Domain(s) below Other Email.
  4. Click Save.
  5. Repeat these steps for any custom Account Page Layouts.

Disable in Staff View

  1. If you want to disable the Domain requirement for a specific company, then remove any email domains in the Valid Email Domain(s)  field for that company. If you want to disable the feature completely, then remove any email domains in the Valid Email Domain(s)  field for all accounts that have been populated.                          
  2. If you are using the Lightning Experience then from Setup, then click on Object Manager > Accounts > Page Layouts. In Classic, click Configure > Accounts > Page Layouts.
  3. Next to 'Account Layout', click on Edit.
  4. In the 'Communication Detail' section, remove the Valid Email Domain(s) field from the Page Layout.
  5. Click Save.
  6. Repeat these steps for any custom account page layouts.

Enable in Community Hub

If you are using the modern affiliation experience, found in orgs where Nimble AMS was installed after the Nimble AMS Spring '17 release, or where it's been enabled:

Enable Authorized Email Domain(s)...
  1. Go to Community Hub Setup > Page Configuration and select Create New Company from the Page to Configure drop-down list.
  2. Next to the "NewAuthorizedEmails" card, click Enable.

  3. From the Page to Configure drop-down list, select Company Profile.
  4. Next to the "AuthorizedEmails" card, click Enable.

If you are using the classic affiliation experience, found in orgs where Nimble AMS was installed prior to the Nimble AMS Spring '17 release:

Enable Authorized Email Domain(s)...
  1. From Page Configuration, using the Page to configure: drop-down, select Add My Company.
  2. Click Enable next to the "NewAuthorizedEmails" card.

  3. Using the Page to configure: drop-down, select Company Profile.
  4. Click Enable next to the "AuthorizedEmails" card.

Disable in Community Hub

If you are using the modern affiliation experience, found in orgs where Nimble AMS was installed after the Nimble AMS Spring '17 release, or where it's been enabled:

Note: This will disable the ability for Company Managers to to configure valid domains from Community Hub. To disable the feature completely, then you must also follow the instructions for 'Disable in Staff View'.

Enable Authorized Email Domain(s)...
  1. Go to Page Configuration and select Create New Company from the Page to Configure drop-down list.
  2. Next to the "NewAuthorizedEmails" card, click Disable. 

  3. Select Company Profile from the Page to configure drop-down list.
  4. Next to the "AuthorizedEmails" card, click Disable.

If you are using the classic affiliation experience, found in orgs where Nimble AMS was installed prior to the Nimble AMS Spring '17 release:

Enable Authorized Email Domain(s)...
  1. From Page Configuration, using the Page to configure: drop-down, select Add My Company.
  2. Click Disable next to the "NewAuthorizedEmails" card.

  3. Using the Page to configure: drop-down, select Company Profile.
  4. Click Disable next to the "AuthorizedEmails" card.

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