Staff can select a date on which to end a membership, without the need to cancel or issue a refund.
These instructions should only be followed if you wish to end a membership without canceling the membership or issuing a refund. If you need to cancel or refund see The Order Process in Staff View.
In the tab bar, click , or in Salesforce Classic, click.
- Click Memberships.
- Select a list view—like All Memberships - Current—and click Go!
- Click Edit next to the membership that needs to end and populate the
End Date Override.
- Click Save.