My Scheduled Payments Page

On the My Scheduled Payments page, constituents can view and manage their scheduled payments.

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Nimble AMS, Community Hub, Page, My Scheduled Payments

Viewing

Constituents can view their scheduled payments and installment plans. Each scheduled payment displays the status, date, amount, and the payment method. Installment plans also display the date of the next scheduled payment.

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Nimble AMS, Community Hub, Page, My Scheduled Payments, Pending Payment

Viewing Installment Plan Payments

Constituents can view the scheduled payments related to an installment plan. A message displays at the top of the page letting them know what installment plan they're viewing, when it starts, and when it ends. The scheduled payments related to the installment plan display below ordered by payment date.

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Nimble AMS, Community Hub, Page, My Scheduled Payments, Viewing an Installment Plan

Filtering

Constituents can use the Failed filter to view scheduled payments that have failed in processing, or installment plans with a failed scheduled payment. With the Upcoming filter, constituent can view upcoming scheduled payments and installment plans with upcoming scheduled payments.

Additional Detail

For any scheduled payment or installment plan, constituents can expand the card to view the product(s) being paid for.

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Nimble AMS, Community Hub, Card Type, Expandable List View

Actions

Constituents can click Menu on a scheduled payment or installment plan for actions they can take:

Scheduled Payment

  • Constituents can click Pay Now to pay the full amount immediately using the chosen payment method and are taken to the Order Summary Page.
  • Constituents can click Edit to update the payment method or the date of the payment.
  • Constituents can click Cancel to cancel the scheduled payment.

Installment Plan

  • Constituents can click Pay Off to pay the full amount of the remaining scheduled payments in the plan immediately using the chosen payment method and are taken to the Order Summary Page.
  • Constituents can click Edit to update the payment method used to pay the scheduled payments related to the installment plan.
  • If none of the scheduled payments related to the installment plan have been processed, constituents can click Cancel Installment Plan to cancel all related scheduled payments.
  • Constituents can click See Scheduled Payments to display the scheduled payments within the installment plan.
  • When viewing the scheduled payments related to an installment plan, on a scheduled payment, constituents can click Pay Now to pay the full amount of that scheduled payment immediately using the chosen payment method and are taken to the Order Summary Page.


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