Order Info Step

The Order Info step is the first step in the order process where you set the Bill To account for the cart, the entity in which the cart is being created, and the batch of which this cart is part.

You will be brought to this step after clicking New Order on an account or clicking the New button from the Order tab.

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Nimble AMS, Staff View, The Order Process, Order Info Step, Let's Get Started Dialog Box

New Order

You can use the "Let's Get Started" dialog box to set key fields to get a cart started.

Bill To—This is the account that is financially responsible for this cart.

  • If you start from an account and click New Order, the Bill To is preset with that account.
  • If you start from the Order tab and click New, the field is blank and you must populate it.

Order Entity—This is the entity in which the cart is being submitted and for which stored payment methods display.

  • If your association has set up more than one entity and you have set up entity crossovers, your cart can have products from more than one entity. Also, only stored payment methods for the payment gateway of the selected entity display in the order process.

Batch—This is the batch in which the cart is placed into and it defaults to Automatic.

  • If an open automatic batch does not already exist, Nimble AMScreates one. Any subsequent carts created on the same day with the automatic batch selected use the same batch.
  • You can select manual batches with an Open status and that belong to the selected entity.

Transaction Date—This is the date used on the cart and the transactions and it defaults to today's date.

  • If you select a manual batch that has a different date, the date changes to the batch's Transaction Date.

You can then select from the list of entity order items for the selected entity to choose the type of cart item you want to add to the carts.

When you click Continue, you will be taken to the Add Items step.

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Nimble AMS, Staff View, The Order Process, Lets Get Started Dialog Box

Editing an Order

After submitting a cart, you may want to edit the resulting order to add products, to correct a mistake, or handle a partial or full refund. You can use the "Let's Get Started" dialog box to review and update key fields to get an adjustment cart started.

Updating Cart Information

You can review the account that is financially responsible for this adjustment cart in Bill To, but you can not change this value.

You can view and update the values in Order EntityBatch, and Transaction Date.

When you click Continue, you will be taken to the Verify Cart step where you can review and update the cart items in the cart.

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