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My Registrations Page


Registration

My Registrations shows users their upcoming and past registrations as well as any made for their colleagues. Users can also click to view additional details on a registration.

Editing

On My Registrations users can edit a registration they've made. When users click to edit a registration, they are taken to the first step of the registration process where they can begin making changes.

This Button is Seen When...

The Event is set up to allow editing

And

The Event modification cutoff date has not passed

And

The Event is set up with more than one session

Or

The Event is set up to collect attendee badge information

Or

The Event is set up with at least one question

Cancellation

On My Registrations users can cancel a registration they've made. Also, My Registrations does not show registrations that have been canceled.

This Button is Seen When...

The Event is set up to allow cancellation

And

The Event modification cutoff date has not passed

Cancellation with No Fees

When users click to cancel, they are shown a dialog box making sure they want to cancel which they must confirm. Once users confirm, they are taken to Checkout.

Cancellation with Fees

When users click to cancel, they are shown a dialog box letting them know that there are fees for cancellation which they must confirm. Once users confirm, they are taken to Checkout.

If a constituent or staff member attempt to refund a payment in Community Hub within 24 hours of the payment being submitted, the following error will appear due to the payment gateway not being able to fully process the initial payment:

"Sorry, we are still processing your payment. You may either contact the staff to process the refund immediately or come back tomorrow to process the refund online."

Page Information

Page/apex/myregistrations
MyRegistrations
MyRegistrationsController
Template
AccountTemplate
Heading Label
MyRegistrationsPageTitle
Description LabelMyRegistrationsPageDescription

Cards on the Page

Type
UpcomingRegistrationsRecord List Card Type
PastRegistrationsRecord List Card Type
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