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Configure Customer Community Plus Licenses for Community Hub

As of Spring '19, Community Hub supports the Customer Community Plus license, which is a community license that grants additional abilities in Salesforce communities such as reports, dashboards, and advanced sharing. Learn more about Communities Users Licenses.

If your org has Customer Community Plus licenses, you can configure Community Hub to accommodate this license type.

Prerequisites

  1. You have already purchased Customer Community Plus licenses for your org.
  2. You have created a profile that is associated with the Customer Community Plus license. The directions in this page will assume you named it Community Hub Login User Plus.

Grant "Plus" Users Access to Community Hub

  1. Go to Setup → Customize → Communities → All Communities.
  2. For the Community Hub row, click Workspaces.
  3. Click Administration to open the Administration workspace.
  4. In the left nav, click Members.
  5. Move Community Hub Login User Plus to Selected Profiles and click Save.

Set the "Plus" Profile as the Default for New Users

  1. Go to Setup → Customize → Communities → All Communities.
  2. For the Community Hub row, click Workspaces.
  3. Click Administration to open the Administration workspace.
  4. In the left nav, click Login & Registration.
  5. In the Registration Page Configuration section, ensure that Assign users to a profile and account setting has the profile set to Community Hub Login User Plus and click Save.
  6. Return to Staff View Setup, and go to Developer → Custom Settings
  7. Click Manage for Customization Settings.
  8. Click Edit next to the record displayed in the list.
  9. Ensure that the Default User Profile is set to Community Hub Login User Plus and click Save.
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