View and purchase a Miscellaneous Product in Experience Cloud
View the details of a product
Miscellaneous is a type of product in Nimble AMS and is created to represent a one-off item your association sells that cannot be categorized into any of the other product types. On the Product details page, your constituent will see the name and description of the product along with an image and price. A list price for the product will be displayed to guests and when members log in to Experience Cloud Community Hub they will see their special price.
Figure 1. Miscellaneous product details page in Experience Cloud Community Hub
How can members change the quantity of items?
Members can use the Quantity element to modify the quantity of Miscellaneous products as needed when viewing product details. This allows for adjustments in case the maximum number allowed is exceeded or if there is a low inventory of a product. The quantity option is conveniently situated right below the product name for easy access. Members can effortlessly adjust the number of items by clicking on the [+] or [-] buttons.
In certain situations, messages will appear on the screen (as listed below):
Out of Stock
- If you have no inventory left for a product, then members will see an 'Out of Stock' label on the button (as shown in Figure 2).
- Sometimes, the 'Out of Stock' button is displayed because the chosen quantity for the product exceeds the available stock. At this point, reducing the quantity will let the members proceed with their purchase.
Figure 2. Miscellaneous Product Details Page that shows ‘Out of Stock’ when the association has no inventory left for that product
Inventory Threshold Alert
- If a product inventory is being tracked and the
Inventory On Handlevel falls below theInventory Warning Thresholdlevel, a message should be displayed indicating the remaining number of items, which match the currentInventory On Handcount. (Refer)For instance, if a staff member sets the Inventory Warning Threshold at 5 and the Inventory on Hand count drops to 4, the message "Hurry, only 4 left in stock" will be displayed (as shown in Figure 3).
Figure 3. Exhibit Product Details Page that shows ‘How many items left in stock’
Purchase a Miscellaneous Product through Add to Cart
To purchase a miscellaneous product simply click the Add to Cart button located on the product details page. Once you do this, then the ‘Add to Cart’ button will change to ‘Added to Cart.
- Add to Cart will add the miscellaneous product to the constituent’s cart.
- Click on the Cart icon and navigate to the Shopping Cart page, where you can view the miscellaneous products and other items in your cart. (shown in Figure 4).
Figure 4. The product details page shows that the miscellaneous product has been added to the cart. Clicking the shopping cart icon will redirect to the shopping cart.
3. On the Shopping Cart page, association members will view all the products they have added to their cart, including the miscellaneous products. (shown in Figure 5).
Figure 5. Shopping Cart Page that shows an itemized list and prices of products and the option to Continue Shopping and Checkout Now.
4. Click 'Continue Shopping' to return to browsing or adding more items to the cart without disrupting the current purchase process (shown in Figure 5).
5. Click ‘Checkout Now’ to complete the purchase.
Figure 6. The screenshot shows the Experience Cloud Community Hub's checkout page.
6. Under the Contact Information and Shipping Information section, make edits if necessary and click ‘Save’ (shown in Figure 6).
7. Under the Payment Details section, provide the required information (shown in Figure 6).
8. Next, click on 'Pay' (shown in Figure 6).
9. You will see an Order Confirmation message (shown in Figure 7) and an order summary will be displayed.
Figure 7. The screenshot displays the order confirmation message along with a summary of the order.
In the event that the order total amounts to zero, the payment information section will be automatically hidden and a submit button will be shown.
Purchase a Miscellaneous Product through Buy Now
- Constituents can skip the shopping cart process and buy the product directly by clicking on the Buy Now button (shown in Figure 1.). Constituents will be directly routed to a Checkout Page (as shown in Figure 8.) where they can edit contact information, view the price, and the total amount due.
Figure 8. Experience the Cloud Community Hub Checkout Page from the Buy Now process.
2. Under the Payment Details section, provide the payment information. Click on Pay.
3. You will see an 'Order Confirmation' message and a summary of the order will be displayed.
Figure 9. The screenshot displays the order confirmation message along with a summary of the order.
In the event that the order total amounts to zero, the payment information section will be automatically hidden and a submit button will be shown.
Applying Coupon during checkout
Members and constituents can maximize their savings by applying a coupon code at the time of checkout through an easy process. Please see Applying a Coupon in Experience Cloud Checkout for detailed instructions and important information concerning coupon application.
Guest checkout
Members and constituents can easily purchase a product without having to log in. Please see Guest Checkout in Experience Cloud for detailed instructions on the guest checkout process.