Administrators can enable a Cancellation card which is shown on Checkout when users are cancelling a registration.
- From Page Configuration, using the Page to configure: drop-down, select Checkout or My Checkout, depending on which page your organization is currently using.
- Towards the middle of the page, the "Add A Card" drop down will appear - scroll through this and add the "Cancellation Reason" card
- Adjust the card order by clicking and holding the vertical ellipses next to the card, dragging, and dropping the card into a new place, as needed.
If your constituents do not have read and edit access to the Registration object, as well as the Cancellation Reason field, this will appear as a read only field in Community Hub.