View and purchase Sponsorships in Experience Cloud
Nimble AMS enables association members to purchase sponsorships through a modern, enjoyable, and seamless shopping experience. Members can view the details of the Sponsorship product through the product details page and make an informed decision to complete the purchase process. The system automatically creates the necessary order and financial transactions once the payment is made.
View the Product Page Details
The Product Details page provides a detailed view of the product. Constituents can see the name of the product along with the image, description, and price. Constituents do not have to be logged in to Experience Cloud Community Hub to view the details of the product. The constituent will see their special pricing once they log in. We've designed the page to make it easy for them to navigate and make an informed purchase decision.
Figure 1. Sponsorship product details page in Experience Cloud Community Hub
Use the Product Variants feature when configuring the Sponsorship product type to provide a rich browsing experience to your constituents as they view the product details and choose from various options available to them. Through the use of the Event Microsites available, you can create a strong offering for your Events and allow your constituents to discover these various supporting products in one place thus creating a cohesive experience for your constituents.
How can members change the quantity of items?
Members can use the Quantity element to modify the quantity of sponsorship products as needed when viewing product details. This allows for adjustments in case the maximum number allowed is exceeded or if there is a low inventory of a product. The quantity option is conveniently situated right below the product name for easy access. Members can effortlessly adjust the number of items by clicking on the [+] or [-] buttons.
In certain situations, messages will appear on the screen (as listed below):
Out of Stock
- If you have no inventory left for a product, then members will see an 'Out of Stock' label on the button (as shown in Figure 2).
- Sometimes, the 'Out of Stock' button is displayed because the chosen quantity for the product exceeds the available stock. At this point, reducing the quantity will let the members proceed with their purchase.
Figure 2. Sponsorship Product Details Page that shows ‘Out of Stock’ when the association has no inventory left for that product
Inventory Threshold Alert
If a product inventory is being tracked and the
Inventory On Handlevel falls below theInventory Warning Thresholdlevel, a message should be displayed indicating the remaining number of items, which match the currentInventory On Handcount. (Refer)For instance, if a staff member sets the
Inventory Warning Thresholdat 5 and theInventory on Handcount drops to 4, and the message "Hurry, only 4 left in stock" will be displayed (as shown in Figure 3).
Figure 3. Sponsorship Product Details Page that shows ‘How many items left in stock’
Purchase and Check Out a Sponsorship product through Add to Cart
To purchase a sponsorship product, constituents can click on the Add to Cart button on the product details page (shown in Figure 1).
- Add to Cart will add the sponsorship product to the member's cart.
- Click on the Cart icon and navigate to the Shopping Cart page, where you can view the sponsorship product and other items in your cart. (shown in Figure 4).
Figure 4. The product details page shows that sponsorship has been added to the cart. Clicking the shopping cart icon will redirect to the shopping cart
3. On the Shopping Cart page, they will see all the products that they have added to their cart along with the Sponsorship product (shown in Figure 5).
Figure 5. Shopping Cart Page that shows an itemized list and prices of products and the option to Continue Shopping and Checkout Now.
4. Click 'Continue Shopping' to return to browsing or adding more items to the cart without disrupting the current purchase process (shown in Figure 5).
5. Click ‘Checkout Now’ to complete the purchase.
Figure 6. The screenshot shows the Experience Cloud Community Hub's checkout page.
6. Under the Contact Information and Shipping Information section, make edits if necessary and click ‘Save’ (shown in Figure 6).
7. Under the Payment Details section, provide the required information (shown in Figure 6).
8. Next, click on 'Pay' (shown in Figure 6).
9. You will see an Order Confirmation message (shown in Figure 7) and an order summary will be displayed.
Figure 7. The screenshot displays the order confirmation message along with a summary of the order.
In the event that the order total amounts to zero, the payment information section will be automatically hidden and a Submit button will be shown.
Purchase and Check Out a Sponsorship product through Buy Now
Constituents can skip the shopping cart process and buy the product directly by clicking on the Buy Now button (shown in Figure 1.). Constituents will be directly routed to a Checkout Page (as shown in Figure 8.) where they can edit contact information, view the price, and the total amount due.
Figure 8. Experience Cloud Community Hub Checkout Page from the Buy Now process
Constituents must click ‘Save’ to proceed to Pay. Once contact information is saved, the ‘Pay’ button will be highlighted.
In the event that the order total amounts to zero, the payment information section will be automatically hidden and Submit button will be shown.
2. Under the Payment Details section, provide the payment information. Click on Pay.
3. You will see an 'Order Confirmation' message and a summary of the order will be displayed.
Figure 6. Order summary and Payment confirmation page when constituents submit payment.
Applying Coupon during checkout
Members and constituents can maximize their savings by applying a coupon code at the time of checkout through an easy process. Please see Applying a Coupon in Experience Cloud Checkout for detailed instructions and important information concerning coupon application.
Guest checkout
Members and constituents can easily purchase a product without having to log in. Please see Guest Checkout in Experience Cloud for detailed instructions on the guest checkout process.