Experience Cloud Checkout
Provide your members with a faster and better checkout experience through our new Experience Cloud Checkout feature that supports multiple product types. Built using Salesforce's best practices and the Experience Cloud platform, the new Checkout's intuitive design allows your members/constituents to easily update their order's contact information as needed (such as their shipping address) and pick a shipping method, if applicable, as they are completing their purchase. Their purchase experience has also been optimized by providing them with the ability to pay through a stored payment method. The checkout also provides the convenience of allowing them to save their credit card information for future purchases.
In addition to Merchandise and Donation product types, Experience Cloud Checkout now also supports the purchase of Membership, Events, Advertisement, Sponsorships, Exhibit, and Miscellaneous product types. The order summary section provides tailored information for each product type with an easy-to-view collapsible/expandable panel for an Event product type.
Experience Cloud Checkout provides a pathway for consolidating the various checkout workflows from Community Hub into a single checkout, thus streamlining the user journey for your members.
Benefits
- Streamlined and unified checkout process: By eliminating disparate checkout processes, your members will benefit from having a single checkout experience for the supported product types.
- Modern User Interface: A rich and modern user interface that is easy to use will minimize shopping cart abandonment and maximize revenue.
- Easy to configure LWC: Easy-to-use, drag-and-drop Checkout LWC can be added to any lightning page within your Experience Builder site to create workflows targeted to specific audiences.
Figure 1. Experience Cloud Checkout
Get Started Today
Request to be enrolled in a pilot for our Product Team to review by visiting the Pilots page in NimbleLand. Select the Experience Cloud Community Hub option from the Feature drop-down.