Enable the Batch Reconciliation Identifier

In orgs where Nimble AMS was installed prior to the Summer '18 release, Batch Id is passed to the payment gateway each time a transaction is made within that batch. Because a cart is related to a different batch if paid on a day after it was created, mismatches can occur between the value in Batch Id and the value in the payment gateway.

To enhance transaction processing and the reconciliation process, administrators can enable the use of the Batch Reconciliation Identifier field on the batch, which contains an always unique and accurate value passed to the payment gateway.

Be sure your org has no conflicting customizations before enabling this feature.

  1. From Setup, enter Custom Metadata Types in the Quick Find box, then select Custom Metadata Types.
  2. Click Manage Records next to Tag for the Nimble AMS installed package.
  3. Click Edit next to BatchReconciliationIdentifierSUM18.
  4. Select Is Active.
  5. Click Save.