Membership Term Override
Staff can select a date on which to end a membership, without the need to cancel or issue a refund. The selected date can also be used to extend a membership, if the date is in the future. The End Date Override feature has no financial or accounting implications. It only affects the End Date and Status of the membership record on which it is set. Constituents can still renew their membership, it will just have a Start Date beginning on the date following their last membership.
Override Logic
- If the
End Date Overrideis specified for the last day of a month, theEnd Dateis updated to that day. - If the
End Date Overrideis specified within the first month of a membership, theEnd Dateis updated to last day of the month—since a membership term must be a minimum of one month—which is when the membership will end. - If the
End Date Overrideis a date between theStart Dateand the end of the grace period, theEnd Datewill update to the last day of the month prior to the date selected and the membership may be terminated immediately. - If the
End Date Overrideis today or within the current month, but not the last day of the month, theEnd Datewill update to the last day of the month prior and the membership will be terminated immediately. - If the
End Date Overrideis in the future, theEnd Datewill update to the last day of the month prior to the date selected.
Things to Keep in Mind
- Populating the
End Date Overridedoes not cancel the order tied to the membership and will not make any accounting entries. - Populating the
End Date Overridedoes not cancel the membership itself. - Dates changed as a result of using the
End Date Overridecan only be undone manually. - Populating the
End Date Overridedoes not affect any custom membership fields.