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Configure Consent Tracking for All Accounts in Community Hub

If your association complies with various data protection and privacy regulations, it is important to make your privacy policy accessible to your constituents. You should give them a clear action to give consent for you to use their data by agreeing to the terms or not giving their consent by not agreeing. There are many ways you can configure consent tracking in Community Hub, but there are some included components to get you started.

Recipe Prep

Keep these things in mind:

To make this recipe, you should understand:

This recipe will be even better if you understand:


You will mix these ingredients together to make this recipe:

Consent Alert


The card you can place on any page to display a link to your privacy policy and request consent from constituents.

Cookie Message SuccessCardThe card you can place above the Consent Alert card to display the message set by the Consent Not Provided button.
Privacy Settings Data SourceData Source

Returns the link to your privacy policy.

Consent Provided ButtonButton

Constituents can press if they agree to give consent.

Consent Not Provided ButtonButton

Constituents can press if they do not agree to give consent, confirm they want to be forgotten, and set a cookie message letting constituents know their request to be forgotten is being processed, and how long it might take.

ShouldAskForConsent Access Control
Access Control

Controls when the Consent Alert card displays.


You can follow these directions to make this recipe in your org:

  1. Place the Cookie Message Success and Consent Alert cards on a page(s) where you would like constituents to give consent. We recommend placing them at the top of the first page constituents see when they log into Community Hub, like the Personal Snapshot page.

This is just one way you can set up consent tracking in Community Hub. You can create your own components to customize the experience for your constituents, just be sure that whatever approach you take complies with the data protection and privacy regulation(s) to which you are adhering.

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