Create an Entity Crossover

Administrators can create entity crossovers to track financial transactions that occur in more than one entity. For example, products for multiple entities can be processed together in one order when an entity crossover is set up.

Enablement 

To enable the display of products from multiple entities on Community Hub, follow the below steps:

1. From Setup, enter Custom Metadata Types in the Quick Find box, then select Custom Metadata Types.
2. Click Manage Records next to Community Hub.
3. Click Edit next to MultipleCommunitiesWIN18.
4. Ensure that Is Active is not selected.
5. Click Save.

Multiple Entity Products | Visible if tag is inactive

Products of multiple entities will be visible only if MultipleCommunitiesWIN18 is inactive. If it is active, the products of single (primary) entity will be visible.

Create an Entity Crossover

1. In the tab bar, click

   

   App Launcher, or in Salesforce Classic, click 

   

   Nimble AMS, Staff View, Button, All Tabs.
2. Click Entity Crossovers.
3. Click New.

4. In Primary Entity, enter the name of the entity you want to set as the primary, click, and select the entity. The Primary Entity receives payments for orders.

5. In Secondary Entity, enter the name of the entity you want to set as the secondary, click 

   

   Nimble AMS, Staff View, Button, Lookup, and select the entity. The Secondary Entity allows products to be purchased that are tied to that specific entity.
6. In Due-to GL Account, enter the name of the GL account you want to set for the Primary Entity, click 

   

   Nimble AMS, Staff View, Button, Lookup, and select the GL account. The GL account used here is typically a liability account for the Primary Entity.
7. In Due-From GL Account, enter the name of the GL account you want to set for the Secondary Entity, click 

   

   Nimble AMS, Staff View, Button, Lookup, and select the GL account. The GL account used here is typically a receivable account for the Secondary Entity.
8. Select Self Service Enabled.

9. Optionally, in Currency, select the currency value to be USD or CAD.

   

   Entity Crossover in Internationalization

   If you have enabled Salesforce multi-currency, Salesforce introduces the Currency field on all object layouts within your org.

   You can create an entity crossover record between two entities only if the same currency is set up on each entity record.

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10. Click Save.