My Scheduled Payments Page


On the My Scheduled Payments page, constituents can view and manage their flexible payments, which includes one-time scheduled payments, installment payments, and recurring payments. Learn more about Flexible Payments.

View Payments

Constituents can view their flexible payments. Each payment displays the status, date, amount, and the payment method. Installment plans also display the date of the next payment.

View Installment Plan Payments

Constituents can view the scheduled payments related to an installment plan. A message displays at the top of the page letting them know what installment plan they're viewing, when it starts, and when it ends. The scheduled payments related to the installment plan display below ordered by payment date.

Filter Payments

Constituents can use the Failed filter to view scheduled payments that have failed in processing, or installment plans with a failed scheduled payment. With the Upcoming filter, constituents can view upcoming scheduled payments and installment plans with upcoming scheduled payments.

View More Details

For any scheduled payment or installment plan, constituents can expand the card to view the product(s) being paid for.

Change Payments

Constituents can click on a flexible payment for actions they can take. The actions vary depending on the type of flexible payment:

One-Time Scheduled Payment

  • Constituents can click Pay Now to pay the full amount immediately using the chosen payment method and are taken to the Order Summary Page.
  • Constituents can click Edit to update the payment method or the date of the payment.
  • Constituents can click Cancel to cancel the scheduled payment.

Installment Plan

  • Constituents can click Pay Off to pay the full amount of the remaining scheduled payments in the plan immediately using the chosen payment method and are taken to the Order Summary Page.
  • Constituents can click Edit to update the payment method used to pay the scheduled payments related to the installment plan.
  • If none of the scheduled payments related to the installment plan have been processed, constituents can click Cancel Installment Plan to cancel all related scheduled payments.
  • Constituents can click See Scheduled Payments to display the scheduled payments within the installment plan.
  • When viewing the scheduled payments related to an installment plan, on a scheduled payment, constituents can click Pay Now to pay the full amount of that scheduled payment immediately using the chosen payment method and are taken to the Order Summary Page.

Recurring Payment

  • Constituents can click Edit to update the payment method used to pay the recurring payment.
  • Constituents can click Cancel to cancel the recurring payment.